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If you have an upcoming consulting coffee chat, then this guide is for you. In this article, we’ll cover the best questions you should ask in a consulting coffee chat and what to do afterwards.
I’m a former Bain Manager and interviewer and this is your complete guide to leaving a positive, memorable impression in any consulting coffee chat.
By the way, if you’re also looking for a step-by-step shortcut to learn case interviews quickly, enroll in our case interview course. These insider strategies from a former Bain interviewer have helped thousands land consulting offers while saving them hundreds of hours of time.
A consulting coffee chat is an informal conversation between a consulting professional, such as a consultant or recruiter, and a prospective candidate. These chats are used for networking, gathering insights about a firm, and learning more about the consulting industry.
Unlike formal interviews, consulting coffee chats are not meant to evaluate a candidate directly but can play a critical role in shaping impressions and opening doors to opportunities.
The primary purpose of a consulting coffee chat is to gain firsthand knowledge about a consulting firm’s culture, work expectations, and recruiting process.
Candidates use these conversations to make informed career decisions while consultants often use them to identify promising talent who might be a good fit for the firm.
There are two main formats for consulting coffee chats: in-person and virtual. While both serve the same purpose, each format has its own nuances.
Regardless of the format, the key to a successful coffee chat is preparation.
Asking insightful questions, demonstrating enthusiasm, and building a genuine connection can leave a lasting impression and increase your chances of securing referrals or interview opportunities.
Consulting coffee chats offer significant advantages. Whether you’re an aspiring consultant or exploring career options, these informal conversations can provide valuable insights, expand your professional network, and help you refine your career path.
Here are the key reasons why scheduling consulting coffee chats is beneficial.
1. Gain insider insights
Consulting firms often have distinct cultures, work styles, and recruiting processes that may not be fully captured on their websites or through public resources. Speaking with current consultants allows you to:
These insights can help you tailor your application, craft compelling interview responses, and determine which firms best align with your career goals
2. Build genuine relationships
Networking is a critical part of the consulting recruiting process. Consulting coffee chats provide an opportunity to develop meaningful professional connections.
By engaging in thoughtful conversations, you can:
These consulting coffee chats should not feel transactional.
Focus on building authentic relationships rather than just asking for a referral. People are more likely to help when they feel a genuine connection.
3. Refine your career goals
Many candidates enter the consulting recruiting process unsure of which firm, role, or industry specialization is the best fit for them.
Coffee chats can help clarify your career direction by allowing you to:
By speaking with consultants at different career levels and firms, you can make more informed decisions about your next steps and target companies that align with your aspirations.
Reaching out to the right people is important for setting up effective consulting coffee chats. Ideally, you want to connect with individuals who can provide meaningful insights and help you navigate the recruiting process.
Below are the key groups to consider:
1. Friends, acquaintances, classmates, and colleagues
Your immediate network is the easiest place to start. If you know someone working in consulting, reach out to them. They are more likely to respond and be candid about their experiences.
Even if they aren’t at your target firm, they can provide general industry insights or refer you to someone else in their network.
2. Second-degree connections
If you don’t have direct connections, consider leveraging mutual contacts. Ask friends, professors, or colleagues if they can introduce you to a consultant in their network.
A warm introduction can significantly increase your chances of getting a response compared to cold outreach.
3. Alumni
Alumni networks are one of the best resources for coffee chats. People often feel a connection to fellow alumni and are more willing to help.
Many universities have alumni directories, LinkedIn groups, or career services that can help you find consultants who share your educational background.
When reaching out, be sure to mention your shared alma mater to establish rapport quickly.
4. Professional organizations
Industry groups, consulting clubs, and professional networking events can also be great ways to meet consultants.
Many consulting firms have diversity networks (e.g., Women in Consulting, Black or Latinx affinity groups) that hold events where you can connect with firm representatives. Attending these events and following up with speakers or panelists can lead to valuable coffee chats.
The key to a great consulting coffee chat is asking insightful, open-ended questions that spark meaningful conversation. Below are some of the best questions to as.
1. What got you interested in consulting?
This question helps you understand the consultant’s motivations and career path. People enjoy talking about their personal journeys, and their response can offer valuable insights into why consulting appeals to professionals from different backgrounds.
2. Why did you end up deciding to work at [firm name]?
Each consulting firm has its own culture, strengths, and areas of expertise. This question allows the consultant to share what made their firm stand out during the recruiting process. Their answer can help you determine whether the firm aligns with your career goals and values.
3. What surprised you the most about working at [firm name]?
Consulting is often different from what candidates expect. This question encourages the consultant to share candid insights that you might not find in official recruiting materials. Their answer can help set more realistic expectations of the job.
4. What is the culture of the firm like?
Beyond work, culture plays a major role in job satisfaction. Asking about culture can provide insights into work-life balance, team dynamics, mentorship opportunities, and how well you might fit into the firm.
5. What advice would you give for someone trying to get into [firm name]?
This question demonstrates your genuine interest in the firm and invites advice on how to stand out in the recruiting process. The consultant may share tips on networking, resume writing, and case interview preparation.
6. What advice would you give for a first-year consultant?
If you’re seriously considering consulting, it’s useful to know what makes new consultants successful. This question helps uncover key skills, mindsets, and habits that contribute to a strong start in the role.
7. How long do you see yourself staying in consulting for?
Consulting is known for its “up or out” model, where consultants either advance or move into other industries. This question provides insight into different career trajectories and helps you gauge long-term growth opportunities at the firm.
8. What are your favorite aspects of the job?
This question gives the consultant a chance to highlight the best parts of their work. Their answer can help you determine whether consulting aligns with your interests and professional goals.
9. What are your least favorite aspects of the job?
While it’s important to understand the benefits of consulting, it’s equally valuable to know the downsides. Asking this question can help you assess potential challenges such as long hours, frequent travel, or high-pressure environments.
10. What skills or qualities do you think you’ve developed the most while in consulting?
Consulting is known for its steep learning curve. This question helps you understand how the role provides professional growth, from analytical thinking to client management, and how those skills translate to future career opportunities.
While asking the right questions is key to a successful coffee chat, there are also questions that should be avoided. Asking the wrong questions can leave a negative impression or derail the conversation.
Below are types of questions you should steer clear of:
1. Questions that have answers easily found online
Avoid asking questions that are easily answered by browsing the consulting firm’s website or LinkedIn. For example:
These questions waste time and can make you seem unprepared. Instead, focus on gaining insights that aren't readily available through a quick online search.
2. Questions that are long, complicated, or confusing
Questions that are overly detailed or complex can lead to confusion and make the conversation feel awkward. Avoid asking questions such as:
"How does the firm’s approach to solving client problems differ from its competitors, and how does that impact your day-to-day responsibilities as a consultant?"
Instead, try to break down your inquiries into simpler, clearer questions that are easier to follow.
3. Questions that are too broad
Overly broad questions can make it difficult for the consultant to provide a meaningful answer. For example:
"What’s it like working in consulting?"
While this question might seem open-ended and curious, it’s too vague. A better approach would be:
4. Questions that bring up negativity
While it’s important to be realistic about the challenges of consulting, avoid framing your questions negatively. For example:
Instead, ask questions that invite constructive answers. For example:
This way, you’ll show that you're interested in how to navigate challenges positively rather than focusing on complaints.
5. Questions that can be answered with a single “yes” or “no”
Questions that only require a “yes” or “no” answer are often seen as lazy or unengaging. They don't provide much insight or lead to a deeper conversation. For example:
Instead, reframe these questions to encourage more thoughtful responses, such as:
These types of questions encourage the consultant to share more detailed, valuable information.
After your consulting coffee chat, it's important to take a few thoughtful steps to solidify the connection and keep the conversation moving forward. The follow-up actions you take can make a big difference in how you’re remembered by the consultant and in how you continue to build your network.
Here’s what you should do next:
1. Summarize the key takeaways from the chat for yourself
Once the consulting coffee chat is over, take a few minutes to jot down the key points and insights you gained. This will help you retain the valuable information you received and allow you to reference it later.
Pay attention to:
Having these notes on hand will help you tailor your application and interview prep to the specific expectations of the firm.
2. Send a thank-you email
A sincere thank-you email is a must do. It’s a way to express gratitude for the consultant’s time and insights while reinforcing your genuine interest in the firm.
Your thank-you note should:
3. Keep in touch during the recruiting process
Building and maintaining relationships is an ongoing effort. Even after the consulting coffee chat, it’s important to stay engaged without being overly persistent.
Here are a few ways to keep in touch:
Remaining top-of-mind can increase your chances of getting a referral, gaining insider information about upcoming opportunities, or even securing a job offer down the line.
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