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Having the right skills for management consulting is critical to successfully helping companies solve their toughest challenges and reach their goals.
Management consulting is a challenging and fast-paced profession. There are a variety of different soft skills and hard skillsevery successful consultant needs. These skills include: problem solving, strategic thinking, collaboration, analytical thinking, adaptability, and project management to name a few.
In this article, we’ll cover the top 15 skills that management consultants need and exactly how to get these skills. This article will be helpful for those looking to break into consulting as well as junior level consultants trying to make their way up to partner.
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Management consulting is the profession of helping companies solve business problems and improve their overall performance. Management consultants look at how a business works and find ways to make it more efficient and profitable.
Business problems that management consultants solve include: finding ways to improve revenue, finding ways to increase profits, deciding whether to enter a new market, and deciding whether to acquire another company.
Consultants don’t just give advice, but they also often help implement their ideas. They will often work closely with the company to ensure that they successful implement their recommendations and fix any problems that arise.
Management consultants are critical to the success of many businesses. They use their skills to understand the market, company, and competitors to develop tailored, actionable strategies to help companies continue to grow and improve.
Management consultants can be thought of as doctors for businesses. They come into a company, examine its operations and health, collect data and information to get the full picture, and then provide advice to the business.
There are a variety of different tasks that a management consultant does:
It is important to note that the exact tasks and responsibilities that management consultants have varies depending on tenure.
Junior level consultants are more focused on doing research, analysis, and making presentation slides. Mid-level consultants are more focused on managing direct reports and collaborating with clients. Senior-level consultants are more focused on managing the entire consulting team and selling more consulting work.
Management consulting requires many different hard skills and soft skills in order to successfully help companies improve and succeed.
Consulting soft skills are non-technical skills that relate to how you work, communicate, and interact with others. Consulting hard skills are specific, teachable abilities or knowledge that can be quantified and measured.
Problem Solving
Problem solving is at the core of management consulting. Consultants face complex business challenges every day. Therefore, they need strong problem solving skills to be able to quickly develop effective solutions.
Problem solving enables consultants to quickly identify key issues, analyze root causes, and propose practical solutions.
How to improve your skills:
Strategic Thinking
Strategic thinking is another fundamental soft skill for management consulting. It involves understanding a company's long-term goals and ensuring that the decisions they make and the actions they take align with them.
Strategy can be summarized as two questions: where should the company play and how can the company win?
How to improve your skills:
Collaboration
Strong collaboration skills is essential in management consulting. Consulting requires working closely with client teams and colleagues to reach shared goals
Having collaboration skills helps you not only work efficiently and effectively with others, but also helps you navigate disagreements and conflicts that may arise.
How to improve your skills:
Project Management
Good project management is key in consulting. Project management includes planning, executing, and completing projects successfully and on-time. Strong project management skills ensure that goals are met on time and within budget.
Without strong project management, strategic recommendations are not implemented properly or on-time.
How to improve your skills:
Research
Researching is a critical hard skill for consulting. The recommendations that are formed in consulting are made based on data-driven insights. To uncover these insights, consultants must be able to gather relevant data. This forms the basis of informed decision-making.
Therefore, consultants need to be good at finding, analyzing, and using information.
How to improve your skills:
Analytical Thinking
Analytical thinking enables consultants to break down complex data and extract valuable insights. Analytical thinking is often used to evaluate business processes, financial reports, and market data.
Without analytical thinking, consultants cannot make sense of large amounts of data and information. Consultants would also not be able to solve problems that come up during the job without analytical thinking.
How to improve your skills:
Communication
Clear communication is key in management consulting. It helps consultants articulate ideas and persuade clients to adopt recommendations. Consultants must excel in both written and verbal communication.
Communication facilitates how effectively consultants work with team members and clients. It is also critical for convincing clients to accept the proposed recommendations and also buy additional consulting work.
How to improve your skills:
Client Relationship Management
Building and maintaining strong client relationships is essential in management consulting. This is the key to ongoing business success for consulting firms.
Strong client relationship management skills helps consultants gain client trust, increases the likelihood that recommendations will be implemented, and fosters long-term client partnerships.
Clients are at the core of every consulting firm. Without them, the firm would make no money and would not be able to exist.
How to improve your skills:
Executive Presence
Executive presence is the combination of qualities, traits, and behaviors that convey confidence, authority, and leadership capability. It is the ability to project a commanding presence and inspire confidence in others.
Executive presence includes various elements, such as confidence, composure, communication skills, charisma, authenticity, and professionalism.
This soft skill is critical for influencing decision-makers and persuading them to take the action that you recommend.
How to improve your skills:
Conflict Management
Differing opinions and interests can lead to conflicts during consulting work. Effective conflict management involves understanding the other party, resolving tensions, and agreeing on an acceptable solution for both parties.
The goal of conflict management in management consulting is to maintain team harmony and keep the project progressing along. It also helps keep positive, enduring relationships with team members, clients, and other stakeholders.
How to improve your skills:
Leadership
Leadership in management consulting involves guiding teams to ensure that everyone is working efficiently and effectively with one another. It also involves inspiring clients to follow through on plans.
Strong leadership ensures that projects are driven with vision and purpose. It also ensures that people are inspired to work with you.
There is no one single best leadership style. Instead, many consultants are encouraged to have a variety of different leadership styles. They will choose the leadership style that works best based on the type of people they are working with.
How to improve your skills:
Adaptability
Management consulting is fast-paced and priorities and deadlines can change quickly. Deadlines that are weeks away can be moved up to being just a few days away. The piece of work that a consultant is working on can be deemed low priority and immediately stopped.
Adaptability allows consultants to adjust strategies and pivot quickly while working effectively despite new challenges or disruptions.
How to improve your skills:
Sales
In management consulting, the ability to sell work to clients is just as important as delivering work. Strong sales skills helps consultants get new clients and projects. This hard skill for consulting is critical for the growth and survival of the consulting firm.
Not only do consultants need to sell clients on new projects, they also need to sell clients on their recommendations. For any meaningful change to happen after a consulting project ends, the client needs to be sold that the proposed recommendation is the best course of action.
How to improve your skills:
Fast Learning
Consultants often work on projects in many different industries and functions. This requires them to be able to learn and pick up things quickly. The faster you can ramp up, the sooner you can be valuable and helpful to your team.
Many consulting projects last just a few months. If it takes you one month to ramp up on the client and industry, you likely won’t have enough time to complete the project objectives and deliverables.
How to improve your skills:
Resilience
Management consulting is a high-pressure profession with tight deadlines and high expectations. Resilience helps management consultants handle stress. It helps them overcome obstacles while delivering high-quality work under tough conditions.
The average management consultant stays in their role for about two or three years. It takes resilience to be able to stay in consulting for a long period of time. Many consultants leave consulting because of the long hours, intensity, and pressure.
How to improve your skills:
While there is no official degree or major that is required for management consulting, candidates will find it helpful to obtain a bachelor’s degree or MBA from a top-tier institution. Specifically, a degree in business, economics, or engineering helps develop strong quantitative hard skills that are necessary for consulting.
Consulting firms recruit the majority of their consultants out of top-tier undergraduate and MBA schools. These top-tier schools are often called “target schools” for consulting firms because consulting firms will specifically come to these schools to host information sessions, meet students, and interview them on-campus.
Attending a target undergraduate or MBA school significantly increases your chances of breaking into consulting.
Candidates can break into consulting if they attend a non-target school, but this requires heavy networking and some luck in the recruiting process.
Attending a target undergraduate or MBA school is especially critical to getting a consulting offer at top-tier consulting firms such as McKinsey, BCG, or Bain.
These top-tier firms are almost guaranteed to hire at least a few students from each target school. There is no guarantee for students at non-target schools.
Consulting firms will hire candidates across nearly every major, whether that is math, business, economics, engineering, computer science, political science, public policy, or the sciences. Therefore, you do not need to pick a specific major if you want to break into consulting.
However, many consulting firms value quantitative majors a bit more than qualitative majors. These quantitative majors include: economics, finance, business, engineering, physics, math, and computer science. These are some of the best majors for consulting.
These degrees give analytical and problem solving skills. These soft skills are relied on heavily in management consulting.
While management consulting does not require any specific work experiences to break in, candidates will benefit from having a diverse range of work experiences that helps them develop the soft skills, hard skills, and expertise necessary to excel in consulting.
For example, prior experience working in business provides consultants with valuable insights into how organizations operate. This could include roles in finance, marketing, operations, human resources, or other functional areas.
Consulting internships during undergraduate or graduate studies offer direct experience and exposure to the consulting industry. Interns work on projects alongside experienced consultants, gaining insight into consulting methodologies, client interactions, and problem solving approaches.
Consultants may also end up specializing in specific industries such as healthcare, technology, finance, or energy. Prior experience working in a particular industry can provide consultants with deep domain knowledge and credibility when serving clients in that sector.
Experience leading projects, coordinating team efforts, managing timelines and budgets, and ensuring deliverables meet expectations are valuable for management consultants to develop their project management experience.
Experience working in cross-functional teams or collaborating with colleagues from diverse backgrounds helps consultants develop strong interpersonal and communication skills.
Regardless of what specific work experience you have, it will most likely benefit you as a management consultant.
An important factor to consider when deciding on what work experience to pursue is the brand name of the company.
Management consulting firms love to see large, recognizable brand name companies on your consulting resume. This greatly helps add credibility to you. It also makes you more marketable to clients because they can cite your experience working at these large, well-known companies.
Working at a brand name company suggests a certain level of performance and competence recognized industry-wide.
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